Most order questions are answered here. If yours is not, write to us at info@aryaroots.com and we will help.
Where is my order?
Once your order ships, you will receive an email with a tracking number. Before that, your piece is still being made — every item is printed to order. You can also see your order status in My Account.
Can I change or cancel my order?
Yes, if we catch it in time. Production starts quickly, so please email us as soon as possible with your order number. If your order has not gone into production yet, we will gladly change or cancel it.
I entered the wrong shipping address
Email us right away with your order number and the correct address. If the order has not shipped yet, we will update it for you.
I did not receive a confirmation email
Check your spam or promotions folder first. If it is not there, email us and we will confirm your order and resend the details.
Which payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, Amazon Pay, Link, Klarna and Affirm. All payments are processed securely by Stripe.
My item arrived damaged or wrong
We are sorry — that should not happen. Send us a photo and your order number within 30 days of delivery, and we will send a free replacement or a full refund. See our Refund and Returns Policy.
How do I choose the right size?
Every product page includes a size chart with exact measurements. Compare it with a piece you already own that fits you well — that is the most reliable way to choose.
